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If you’re a product or service-based company, whether small, medium or large scale, chances are you publish your technical documentation through various platforms like MS Word, Git Wiki, and more. However, if you implement DITA XML writing for your project, you’ll need an XML authoring and publishing platform, as well Read more…

Technical writers conduct research on the target audience of the technical information to ensure high-quality technical content. By analyzing user needs, persona, culture, and behavior, they tailor technical information to achieve target audience efficiency. Understanding the Intended Users To develop effective technical content, it is important to analyze the intended Read more…

In today’s fast-paced business world, companies face various challenges. These challenges can be overcome with effective technical writing. This article outlines three major business problems and how technical writing can provide solutions. 1. Ineffective internal knowledge base Business Case / Problem Businesses face the problem of ineffective internal knowledge bases, Read more…

Document Development Life Cycle (DDLC) is a crucial process that technical writers use to plan and create top-quality technical documents. It is vital for the documentation team to ensure accuracy and clarity in the document for the end-users to interpret and understand the content smoothly. In this article, we will Read more…

In today’s world of content management, the most effective strategy is single-sourcing, also known as multi-channel publishing. This approach transforms digital or traditional content into intelligent content and publishes it in multiple output formats. Smart content and managing systems are made dynamic and perfectly suited for effective localization. The key Read more…